hoy646 is committed to protecting the personal data of every Filipino player who uses our platform. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights under Philippine law.
This Privacy Policy ("Policy") describes how hoy646 ("Company," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("you," "your," or "Player") of the hoy646 online gaming platform, accessible at hoy646.net (the "Platform").
hoy646 takes your privacy seriously. We only collect the personal data we genuinely need, we hold it only for as long as necessary, and we apply technical and organisational security measures appropriate to the sensitivity of the data we hold. By registering for a hoy646 account or otherwise using the Platform, you acknowledge that you have read and understood this Policy.
This Policy should be read in conjunction with the hoy646 Terms & Conditions. Where this Policy uses terms defined in the Terms & Conditions, those definitions apply here as well.
For the purposes of the Data Privacy Act of 2012 and PAGCOR regulatory requirements, hoy646 is the personal information controller responsible for the personal data collected via the Platform. Our designated Data Protection Officer ("DPO") can be contacted at the address provided in Section 14 of this Policy.
hoy646 maintains a Data Privacy Management Program ("DPMP") registered with the National Privacy Commission ("NPC") of the Philippines, as required by the DPA's implementing rules and regulations. We take our obligations as a data controller seriously and have implemented appropriate policies, procedures, and technical controls to uphold them.
When you create a hoy646 account, we collect your full legal name, date of birth, Philippine mobile number, email address, username, password (stored in hashed, non-reversible format), and nationality. This data is mandatory for account creation.
As required by PAGCOR regulations and the Philippine Anti-Money Laundering Act (AMLA), we collect and retain copies of government-issued identification documents you submit for KYC verification, including but not limited to: UMID, Driver's License, Passport, PhilSys ID, or Postal ID. We may also collect proof of address and, for high-volume accounts, source of funds documentation.
We collect records of all deposits, withdrawals, bonus credits, and wagering transactions conducted on your hoy646 account, including the payment method used (e-wallet reference numbers, bank account details, or card details as applicable), transaction amounts in Philippine Peso (₱), timestamps, and transaction status.
We record your full gaming history on hoy646, including games played, bets placed, outcomes, win/loss records, session durations, and responsible gaming tool usage (deposit limits set, self-exclusion requests, etc.).
We automatically collect certain technical data when you access hoy646, including your IP address, device type, operating system, browser type and version, screen resolution, and general geographic location derived from IP. This data is used for security, fraud prevention, and platform optimisation.
We retain records of communications between you and hoy646 customer support, including live chat transcripts, email correspondence, and any documentation submitted in connection with a dispute or complaint.
The categories of data we collect, their purposes, and legal bases are summarised below:
| Data Category | Primary Purpose | Legal Basis |
|---|---|---|
| Registration & Identity | Account creation, authentication | Contract performance; legal obligation |
| KYC Documents | Age/identity verification, AML compliance | Legal obligation (AMLA, PAGCOR) |
| Financial Transactions | Payment processing, AML monitoring | Contract performance; legal obligation |
| Gaming Activity | Service delivery, responsible gaming, dispute resolution | Contract performance; legitimate interests |
| Technical / Device | Security, fraud prevention, platform optimisation | Legitimate interests |
| Communications | Support, dispute resolution, compliance records | Contract performance; legal obligation |
| Marketing Preferences | Promotional communications (opt-in only) | Consent |
hoy646 uses the personal data we collect for the following purposes:
hoy646 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or where you have given explicit consent.
Under the Data Privacy Act of 2012, hoy646 processes your personal data on the following legal bases:
hoy646 may share your personal data with the following categories of recipients only to the extent necessary:
All third-party data processors engaged by hoy646 are required to implement appropriate data protection measures and are prohibited from using hoy646 player data for any purpose other than the specific service they provide.
hoy646 uses cookies and similar tracking technologies on the Platform for the following purposes:
Non-essential cookies are set only with your consent, which you may provide or withdraw via the cookie preference controls available on the Platform. Note that withdrawing consent for certain cookies may affect Platform functionality.
hoy646 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law and PAGCOR regulations:
When personal data is no longer required, hoy646 will securely delete or anonymise it in accordance with our data disposal procedures.
hoy646 implements technical and organisational security measures proportionate to the risk of processing your personal data. These measures include:
Under RA 10173 (Data Privacy Act of 2012), you have the following rights in relation to your personal data held by hoy646:
To exercise any of these rights, please contact our Data Protection Officer at the details in Section 14. hoy646 will respond to all rights requests within fifteen (15) business days of receipt of a verifiable request, as required by the DPA's implementing rules. We may need to verify your identity before processing rights requests.
If you are not satisfied with hoy646's response to a privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
The hoy646 Platform is strictly for adults aged 21 and over. We do not knowingly collect personal data from persons under the age of 21. If hoy646 determines that an account has been created by or on behalf of a person under 21, we will immediately close the account, forfeit any balance as required by PAGCOR rules, and delete the associated personal data except where retention is required by law.
If you believe that a minor has registered on hoy646, please contact us immediately at the details in Section 14 so we can take swift action.
hoy646's primary data processing infrastructure is hosted in data centres with physical presence in Asia. Some of hoy646's third-party service providers — including certain game software vendors and technology platform providers — may process your data in jurisdictions outside the Philippines. Where such cross-border transfers occur, hoy646 ensures that appropriate safeguards are in place, including contractual data processing agreements that require the recipient to apply data protection standards at least equivalent to those required under the Data Privacy Act of 2012. hoy646 does not transfer personal data to jurisdictions that do not provide adequate data protection without such safeguards in place.
hoy646 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, we will notify you via the Platform or by email to your registered address at least seven (7) days before the changes take effect for existing users. The "Last Updated" date at the top of this Policy will always reflect the most recent revision. Your continued use of hoy646 following the effective date of an updated Policy constitutes acceptance of the revised terms.
For any questions, concerns, or rights requests relating to this Privacy Policy or hoy646's handling of your personal data, please contact our Data Protection Officer:
hoy646 Data Protection Officer
Email: support@hoy646.net
Response time: within 15 business days as required by RA 10173. For urgent security incidents, our support team responds within 2 hours via live chat on the Platform.
You also have the right to contact the National Privacy Commission of the Philippines directly if you have an unresolved privacy concern. The NPC is the independent government body responsible for enforcing the Data Privacy Act of 2012.
hoy646 processes all personal data in full compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and the National Privacy Commission's implementing rules. Your privacy rights are real and enforceable.
hoy646 never sells, rents, or trades your personal information to third parties for their marketing purposes. Your data exists only to enable your gaming experience and satisfy our legal obligations.
All personal and financial data transmitted between your device and hoy646 is encrypted with 256-bit SSL/TLS — the same standard used by major Philippine banks for online banking.
Access, correct, or delete your data. Object to processing. Request portability. hoy646 responds to all DPA rights requests within 15 business days. Your rights under RA 10173 are not just words on a page.
hoy646 operates under PAGCOR's regulatory framework and maintains a Data Privacy Management Program registered with the National Privacy Commission of the Philippines.
hoy646 only keeps your data for as long as legally required. When retention periods expire, data is securely deleted or anonymised — we don't hold personal data indefinitely.
Your data is protected, your funds are secure, and your privacy rights are respected. Join over a million Filipino players already enjoying live casino, slots, bingo, and sports betting on hoy646 — the Philippines' PAGCOR-regulated gaming platform.
Must be 21 or older to play. Please read our Responsible Gaming policy. hoy646 promotes responsible gambling.